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Technical Assistance Center



Weather Decision Technologies Technical Assistance Center

Welcome to the Technical Assistance Center, a centralized collection of troubleshooting, status and help information for Weather Decision Technologies customers and partners. Get started accessing information by using the tabs at the top of the page.

  • Get Bulletins, Updates and Network Information instantly using our System Status Tools


Weather Solutions with Uncomprimised Reliability

Weather Decision Technologies Oklahoma City Data Center features dual fiber connectivity from multiple Tier 1 backbone providers, dual redundancies throughout our internal network and full power backup systems, including interception UPS's and a diesel generator with extended fuel storage on site. Our applications are housed inside this data center on multiple redundant storage systems and monitored proactively by our TAC Team each day, assuring our partners and customers receive the highest available level of support and uptime.

LDM Server Changes

Weather Decision Technologies will be terminating all LDM access to several legacy servers. Read how this will impact some data feed customers.

Level III Radar Data

Weather Decision Technologies remains committed to preparing our customers and partners for upcoming changes to NIDS (Level III) based NEXRAD radar data.

Recent TAC Bulletins

March 11, 2010
This bulletin contains updated information for customers requesting Level II NEXRAD Data via the Unidata LDM application from Weather Decision Technologies.
February 11, 2010
The NWS has begun sending Level-II data for the four WSR-88Ds in Hawaii (PHKM, PHMO, PHWA and PHKI).

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