Contacting Us

The below information can be used to contact North American Technical Support or a product sales representative. If your question is regarding an existing product or service, please be sure to search this site for answers to common problems or questions before contacting a representative.

Email Our Customer Support Representatives

The easiest way to get help with your product or service is to email our 24/7 on-duty customer support center. Use the form below to submit your question and a customer support representative can immediately get started helping you.

Submit Questions and Comments

Your First and Last Name*

Company or Organization Name

Enter Your Email Address*  Important: Our representatives will contact you at this address.

Product Name or Type* Choose a ProductiMapWeather RadioiMapWeather Plus for iPad iMapWeather Lite for iPad iPhone ApplicationiMapWeather for Andriod iMapStreamHurricane WeathermaniWatch or LDSS ProductsNOTUS or Email AlertingFTP or LDM FeedsOther  Please choose the product you are inquiring about.

Questions or Comments*

Please allow one hour for a customer service representative to contact you. Be sure to include a detailed description of the issue you may be experiencing.