Welcome to the Technical Assistance Center, a centralized collection of troubleshooting, status and help information for Weather Decision Technologies customers and partners. Get started accessing information by using the tabs at the top of the page.
This bulletin contains updated information for customers requesting Level II NEXRAD Data via the Unidata LDM application from Weather Decision Technologies.
Updated LDM Request Reminder
Customers who utilize the Unidata LDM application to request compressed Level II data streams from Weather Decision Technologies should immediately read this bulletin. Users should verify they are using the correct hostnames for requesting Level II products. The use of the hostname "craft.wdtinc.com" is deprecated and outside access to that machine will soon be terminated on March 31st 2010. Users may need to change to utilize updated hostnames as seen below.
EXAMPLE BELOW. YOUR CONFIGURATION MAY DIFFER:
From ~/etc/ldmd.conf: INCORRECT
----------------------------------------------------------------
REQUEST "KAMA|KTLX|KFDR" craft.wdtinc.com
----------------------------------------------------------------
* changes to *
From ~/etc/ldmd.conf: CORRECT
----------------------------------------------------------------
REQUEST "KAMA|KTLX|KFDR" nexrad1.wdtinc.com PRIMARY
REQUEST "KAMA|KTLX|KFDR" nexrad2.wdtinc.com SECONDARY
----------------------------------------------------------------
Updating Your Configuration
The following steps are presented for guidance purposes only, and may not work for all customers or installations. Users should refer to the Unidata LDM Configuration Documentation available from Unidata for detailed information on syntax, editing limitations and other aspects of the software. WDT does not directly support the LDM application itself, but will work with clients to assure they are utilizing the correct request options.
If you experience problems obtaining the data after this change, you can contact a support representative below to arrange for a consultation. Consultations and walkthrus for this change are only available 9am - 4pm Monday-Friday Central Time.
Additional Information
For additional information on this change, contact your account representative immediately or our customer service representatives.
Weather Decision Technologies will be terminating all LDM access to several legacy servers. Read how this will impact some data feed customers.
Weather Decision Technologies remains committed to preparing our customers and partners for upcoming changes to NIDS (Level III) based NEXRAD radar data.